Terms of Use
These terms govern your use of https://uplivoo.com and any enquiry you send us. By using the site you agree to them. A paid testing engagement starts only when both sides sign a statement of work (SOW) or equivalent written contract. If those documents conflict with these website terms, the signed contract controls for that project.
1. Who we are
UPLivoo LLC provides pre-launch testing for iOS, Android, and hybrid mobile apps. Address: 616 Scholes St, Brooklyn, NY 11237. Contact: [email protected].
2. The website
Content on this site is for information. Service lists, timelines such as “5-10 days”, device counts, and examples are typical illustrations, not a promise that we can staff every date or every device on demand. We may change pages, roles, or service descriptions without notice.
You may not scrape the site in a way that harms availability, probe it for vulnerabilities without written permission, copy our branding, or present the site as your own.
3. Enquiries and job applications
Sending a message or applying for a role is a request, not a booking, offer of employment, or guarantee of an interview. We may decline work or applications that do not fit capacity, scope, or compliance. Fees, start dates, and tester names are confirmed only in writing.
4. Testing services (when contracted)
When an SOW is in place, we test according to the agreed scope: platforms, journeys, device matrix, reporting format, and dates. Out-of-scope work needs a written change. We do not promise that an app is free of defects, will pass App Store or Play Store review, or will meet every accessibility or legal standard. A go / no-go note is our professional recommendation, not a legal certification.
You remain responsible for your product, store listings, user data, and decisions to ship.
5. Your responsibilities as a client
- You must have the right to have the app tested and to give us builds, accounts, and data.
- Builds must not be supplied for the purpose of attacking third parties, spreading malware, or processing data you are not allowed to share.
- Provide test accounts, a freeze date you can keep, and timely replies when we need a new build.
- Do not send production secrets or live customer databases unless the SOW says so and extra controls are agreed.
6. Confidentiality
We treat unreleased apps, credentials, and reports as confidential and use them only for the engagement. You treat our methods, pricing, and unreleased tooling as confidential. These duties last for three years after the engagement ends, or longer if the SOW says so, and do not cover information that is public, independently developed, or required to be disclosed by law.
7. Intellectual property
You keep all rights in your app, brands, and content. We keep rights in our processes, templates, and pre-existing tools. On full payment of invoices for a project, you receive a license to use the written test reports we deliver for that project inside your company. You may not resell our reports as a standalone product.
8. Fees and payment
Prices are as stated in the SOW. Unless the SOW says otherwise, invoices are due within 15 days. Late amounts may pause work. Applicable sales tax is extra if not included. Device cloud or third-party lab costs may be billed at cost plus any agreed handling fee.
9. Warranties and limitation of liability
The website is provided “as is”. To the fullest extent allowed by applicable US law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement for the public website.
For contracted testing, our aggregate liability arising out of a project is limited to the fees you paid us for that project in the three months before the claim, except for liability that cannot be limited by law (including fraud or wilful misconduct). We are not liable for lost profits, lost data, store rejection, reputational harm, or indirect or consequential loss, whether in contract or tort, even if advised of the possibility.
10. Indemnity
You will defend and indemnify UPLivoo against claims arising from your app, your data, your store listing, or your breach of these terms or an SOW, except to the extent caused by our wilful misconduct.
11. Acceptable use of the lab
You must not ask us to test software you do not control, to bypass another company’s security, or to access accounts without authority. We may stop work and report conduct that appears criminal.
12. Employment and contractors
Testers assigned to your project remain our employees or contractors unless an SOW says otherwise. You will not solicit them for hire during the project and for six months after, except through a written recruitment agreement with us.
13. Third-party services
App Store, Play Store, TestFlight, Firebase, device clouds, and similar tools are third-party services. Their terms apply. We are not those companies and cannot guarantee their uptime or review outcomes.
14. Privacy
Personal data is handled as described in our Privacy Policy. That policy is part of how we operate; it does not by itself create extra payment obligations.
15. Termination
You may stop using the website at any time. Either party may end an SOW as that document allows. Sections on confidentiality, IP, fees already earned, liability, indemnity, and governing law survive.
16. Governing law
These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Exclusive venue is the state or federal courts located in Kings County, New York (Brooklyn), except that we may seek urgent injunctive relief in any court to protect confidential information or intellectual property.
17. Changes
We may update these terms by posting a new version on this page. The “Last updated” date will change. If you have an active SOW, changes to these website terms do not rewrite that SOW unless you agree in writing.
18. Contact
UPLivoo LLC
616 Scholes St, Brooklyn, NY 11237
[email protected] · (347) 305-7238
These pages are a website contract and service description. They are not a substitute for advice from your own lawyer on a specific deal.